Amazon has announced a significant improvement in its delivery network in West Bengal, revealing that nearly 40% of customer orders in the state are now delivered either on the same day or the next day. The milestone reflects the company’s continued investment in logistics infrastructure, advanced technology, and regional fulfilment centres to meet growing demand for faster e-commerce services.
According to Amazon, the improvement has been driven by expanding its network of fulfilment centres, sortation hubs, and last-mile delivery stations across eastern India. By positioning products closer to customers, the company has reduced delivery times while improving inventory availability for high-demand categories such as electronics, household essentials, fashion, groceries, and personal care products.
The faster delivery network is benefiting not only customers in Kolkata but also shoppers in several tier-2 and tier-3 cities across West Bengal. Amazon has strengthened its logistics footprint by adding new delivery stations and improving transportation routes, enabling quicker deliveries in areas that previously experienced longer shipping times.
The company
said the enhanced delivery speed is powered by artificial intelligence and predictive inventory management. These technologies analyse customer purchasing trends, seasonal demand, and local shopping preferences, allowing frequently ordered products to be stocked closer to consumers before orders are placed.
Amazon
also highlighted that faster deliveries are creating new opportunities for small businesses and local sellers. Reduced shipping times help sellers improve customer satisfaction, increase repeat purchases, and compete more effectively in the rapidly growing e-commerce market. Thousands of sellers from West Bengal are using Amazon’s logistics network to reach customers across India with quicker order fulfilment.
Industry analysts believe consumer expectations have shifted significantly in recent years, with speed becoming as important as product selection and pricing. Investments in fulfilment centres, automated sorting facilities, and last-mile delivery services are helping e-commerce companies meet these expectations while strengthening their competitive position in India’s expanding online retail sector.
Amazon stated that its focus remains on expanding fast delivery services while maintaining reliability and supporting local sellers. As online shopping continues to grow across eastern India, the company expects further improvements in delivery coverage through continued investments in infrastructure and technology.